Q & A With Star Rentals Posted on November 9, 2017 by Karla Holland After Star Machinery was first established as a family-owned business in 1900, the company gained a reputation for supplying the finest industrial equipment and delivering expert service based on a thorough understanding of the customer’s needs. As they celebrate over 117 years in the business, Star Rentals still honors our original commitment to customers, with the same values as when they first started. And in an unpredictable industry, this commitment is even more important. Their approach has always been to be accessible to customers, and they get to know you – and your business – so they can handle any equipment need, whether large or small. With Star Rentals as your partner, you are assured of exceptional service and follow-through on every transaction. Q: What is the overall mission and goals of Star Rentals? A: Building relationships with the West’s best contractors and providing expert service by understanding their needs. Q: What is the key focus this year? A: Our focus this year is on efficiencies. We have purchased new Point Of Sale software that will improve efficiencies in managing our fleet and dispatching our delivery trucks as well as providing detailed analytics that will help identify trends. Q: Why do you find your relationship with AGC valuable? How does this support Star Rental’s key focus? A: There is a ton of value add the AGC provides. One of them is the caliber of contractor and their participation within the group. This supports our key focus of building relationships with the West’s best contractors. Q: If someone was to take away one important fact about Star Rentals, what would you want it be? A: CONSISTENCY! Star Rentals has been providing quality products, expert advice through experienced employees, and a business approach that has created incredible value for our customers for over 116 years.